Help
Everything about buying, moving and managing your domains — in plain English.
Search for the name you want, pick an available extension and check out with your card. It's yours within minutes of payment clearing.
Australian domains require an Australian business number (ABN) or ACN and a matching business or trading name. We'll ask for these during checkout and validate them with the registers.
You need an Australian presence — an ABN/ACN or an Australian trade mark — and the domain must match that name or your business name.
Most extensions are registered for 1 year at a time; some Australian and international extensions allow up to 5 years. You choose the period at checkout.
Get the transfer (EPP/auth) code from your current provider, unlock the domain there, then use our transfer page. Your remaining registration time is kept and your new year is added on top.
No. A transfer moves who looks after the domain, not where it points. Your site and email keep running throughout.
Open your domain in My domains, go to the DNS section and use the "Point to my website" quick setup, or add records yourself. There are also one-click presets for Google Workspace and Microsoft 365 email.
Yes. A transfer lock stops anyone moving your domain without your say-so. It's on by default and you can toggle it from the domain page.
Yes — it's on your domain's page when you need to move the domain elsewhere.
We save your card with our payment provider and charge it shortly before your domain expires, then renew it automatically. If a charge fails we retry and email you. You can turn auto-renewal off any time.
After expiry the domain stops working, then enters a grace period where you can still get it back (usually for a higher fee). After that it's released and anyone can register it.
Your card details are stored by our payment provider (Stripe), never on our servers. You can remove a saved card any time from Account.
Yes — every price we show is in AUD and includes GST.
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